This Responsible Gaming statement sets out the principles, procedures and technical measures implemented by DailySpins Casino to promote safe and lawful participation in online gambling services for players located in Australia, and to reduce the risk of gambling-related harm, including financial, social and psychological harm.
Core principles of responsible gaming
DailySpins Casino operates under a framework that treats gambling as a form of entertainment that must not compromise the financial stability, health or legal rights of players, their families or the wider community, and therefore adopts internal controls designed to ensure that gambling remains voluntary, informed, limited and transparent at all times.
Responsible gaming at DailySpins Casino is based on the following core principles: compliance with applicable Australian laws and regulations, protection of minors and vulnerable persons, prevention of excessive or compulsive gambling, integrity and transparency of products and processes, and cooperation with independent support and counselling organisations.
Legal age and identity verification
DailySpins Casino provides services exclusively to individuals who have reached the legal gambling age in their relevant Australian jurisdiction, and strictly prohibits account registration, deposits and play by persons under the age of 18 years or any higher age threshold that may apply under local law.
To enforce age restrictions, DailySpins Casino applies a Know Your Customer (KYC) process, which may include verification of identity, age and residential address using government-issued identification documents, proof of address and third-party verification services, and reserves the right to suspend or close accounts and withhold access to services where verification cannot be completed.
If it is established that an account has been opened or used by an underage person, DailySpins Casino will close the account, void bets where required by law or regulation, and handle any remaining balances in accordance with applicable legal obligations and regulatory guidance.
Player tools and account controls
DailySpins Casino provides a range of optional account controls that allow players to manage and limit their gambling behaviour, and encourages all players to review and configure these tools before engaging in real money play.
Available tools may include deposit limits, loss limits, wagering limits, session duration limits and reality checks, which can be set on a daily, weekly or monthly basis depending on the specific control, and which are designed to restrict the amount of money or time that can be spent on the platform.
Where a player requests a decrease in any limit, such change will normally take effect as soon as reasonably practicable, whereas any request to increase or remove a limit may be subject to a cooling-off period and additional confirmation steps, in order to reduce the risk of impulsive decisions.
Self-exclusion and time-out options
DailySpins Casino offers self-exclusion and temporary time-out mechanisms for players who wish to restrict or suspend their access to gambling services, either for preventative reasons or due to concerns about their gambling behaviour.
A time-out is a short-term break, typically ranging from 24 hours to several weeks, during which the player will not be able to log in, deposit or place bets, and which can be selected directly within the account settings where available.
Self-exclusion is a longer-term measure, usually set for a minimum period such as six months or more, during which the player’s account is deactivated, marketing communications are discontinued where technically feasible, and any attempt to reopen the account before the end of the exclusion period will be refused.
Players are encouraged to consider self-exclusion if they experience loss of control, significant financial stress or pressure from third parties, and to contact customer support if they require assistance in selecting or activating an appropriate exclusion option.
Recognising signs of problem gambling
DailySpins Casino recommends that players regularly assess their gambling behaviour and remain alert to indicators of potential problem gambling, including but not limited to spending more money or time than originally planned, gambling to recover losses, concealing gambling activity from family or friends, using gambling as a primary way to cope with stress, anxiety or depression, and neglecting work, study or personal responsibilities.
If one or more of these indicators is present, players should consider reducing their gambling activity, applying stricter limits, using a time-out or self-exclusion, and seeking professional advice or counselling from qualified services.
Support and assistance for Australian players
DailySpins Casino recognises that independent counselling and support are essential components of harm minimisation, and therefore encourages players in Australia to contact specialist services if they are concerned about their gambling or the gambling of someone close to them.
| Service | Coverage | Contact details |
|---|---|---|
| Gambling Help Online | Australia-wide | gamblinghelponline.org.au (24/7 web and chat support) |
| National Gambling Helpline | Australia-wide | 1800 858 858 (24/7 confidential telephone support) |
These services operate independently from DailySpins Casino, offer confidential information, counselling and referral, and can assist players and affected others in understanding gambling risks, developing strategies for control and, where necessary, arranging further treatment or financial counselling.
Data protection and monitoring
DailySpins Casino may use data analytics, transaction monitoring and internal risk indicators to identify patterns that could be associated with problematic gambling, including unusually high or rapidly increasing deposits, extended continuous play and repeated attempts to override limits, in order to offer information about responsible gaming tools or to apply protective measures where appropriate.
Any collection and processing of personal data for responsible gaming purposes is conducted in accordance with applicable privacy and data protection laws, and is described in more detail in the Privacy Policy, which explains the legal basis, scope and retention of such data.
Customer obligations and contact
Players are responsible for ensuring that they use the services of DailySpins Casino in a lawful and responsible manner, which includes providing accurate information during registration and verification, keeping login credentials secure, refraining from using credit or funds that they cannot afford to lose, and promptly requesting limits, time-outs or self-exclusion if they experience any loss of control.
For questions regarding responsible gaming tools, self-exclusion, or this policy, players may contact the DailySpins Casino customer support team, which is available to provide procedural information and to direct players to external support resources, but does not provide legal, financial or therapeutic advice.